Frequently Asked Questions
We regret that due to hygiene concerns, it is not possible to exchange or return earrings.
However, you can return the item if it’s an error on our side (i.e. wrong item) or the item is damaged or defective.
For more information, please read our Refund Policy.
It is important to maintain hygiene and cleanliness both of the piercing and the earrings. We have outlined a detailed guide to Personal Care.
For even more tips and advice on how to care for your earrings, follow our Blog!
Earring sensitivity can be an allergic reaction to: The Ear Sense manufacturing process eliminates potential irritants from the total piece, not just the post. Therefore any part of the earring can be in contact with the skin, and no reaction will occur. Ear Sense earrings are manufactured using a proprietary titanium alloy and contain no known allergens, surpassing every standard of metals purity worldwide.
We believe that no one should have to choose between chic and comfort, nor between quality and price. Our earrings are born from our own, personal experiences with jewellery sensitivity and from the passion for eye-catching designs – not from a cold, calculated profit strategy. Our desire to provide people with affordable yet quality jewellery has made EarSense a well-known, established brand, loved not only across Ireland, but worldwide. If you wish to know more about our history and philosophy, why not visit About Us page?
Apart from our online store, we also sell our earrings in multiple pharmacies across Ireland. We encourage our customers to shop online as our online store offers our complete product range and is where you will find special offers and news about new product launches If you would still like to know more about what pharmacies usually display our earrings, please Contact Us.
We have been in partnership with most of Ireland’s leading pharmacies since 1989, and together with our wholesaler partner companies we ensure that our standard range of product will continue to be available in your local pharmacy. Currently that range is limited due to COVID-19.
If you would wish to become one of our business partners, please contact us directly via orders@earsense.ie or give us a call at +353 21 49 18 791