Delivery:

Orders are normally dispatched within 2 working days from receipt of your order, Monday to Friday excluding bank holidays.

Estimated delivery times:

Ireland: 2 – 4 working days

Great Britain: 3 – 7 working days

Europe: 3 – 7 working days

International: 3 – 14 working days

Please note that mail delivery times are estimates and subject to seasonal or local postal operator delays.

As our packets are small, we send them by national postal service – AnPost.
Shipping fees:

Europe – orders above €25: Free shipping!

Europe – orders below €25: €4
USA and Canada: €6

Worldwide: €7.50

For our Cork-based customers we also offer Click & Collect service.

Returns:

We regret that due to hygiene concerns, it is not possible to exchange or return earrings.
However, you can return the item if it’s an error on our side (i.e. wrong item) or the item is damaged or defective.

In the case of damage, please retain the products and contact us at info@earsense.ie or on 0214918791. If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you.

We will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item(s) and to recover our fees and expenses from you.

We will submit a refund within 8 to 14 days of having received back the goods.